Shipping policy
Last Updated: October 29, 2024
Elvarique is committed to providing clear shipping information so customers know what to expect when ordering fashion, clothing, and accessories from our website. This Shipping Policy explains eligible shipping destinations, costs, order handling, estimated transit times, tracking, and the steps to take if a shipment is delayed or experiences a problem.
Shipping Destinations
We currently offer standard shipping to eligible addresses within the United States. Orders to locations outside our available shipping area cannot be completed unless the website explicitly offers a shipping method for that destination at checkout. If a particular address cannot be serviced, our team may contact the customer to discuss available options, including cancellation and an appropriate refund.
Shipping Cost
Standard shipping is FREE for eligible U.S. orders. No minimum purchase amount is required to qualify for this standard shipping offer. If the store later offers optional expedited or specialized delivery services, any related charges will be disclosed before the customer completes checkout. Free standard shipping does not change applicable taxes or other legally required charges, if any.
Order Processing and Estimated Delivery
Our standard shipping timeline is:
- Order handling time: 1–2 business days.
- Shipping transit time: approximately 6–7 business days.
- Total estimated delivery time: approximately 7–9 business days.
- Standard shipping charge: $0.00.
- Order processing days: Monday through Friday, excluding public holidays.
Handling time is the time normally needed to verify an order, prepare the merchandise, and hand it to the designated shipping carrier. Transit time begins after the carrier receives the package. Saturdays, Sundays, and public holidays are not counted as standard fulfillment business days.
Order Cutoff and Processing Schedule
Orders are reviewed during the normal fulfillment schedule. Orders placed on weekends or public holidays generally enter the processing queue on the next business day. An exact daily cutoff time is not specified in this policy; if Elvarique implements one, it should be published consistently in checkout information and on this page. Customers should rely on the estimates shown for their order and any subsequent shipment notifications.
Shipping Carriers
Orders are shipped using our designated shipping carrier. The specific carrier or shipping service may vary by destination, package size, availability, and operational needs. We cannot guarantee a particular carrier unless that option is expressly offered and confirmed at checkout.
Order Confirmation and Tracking
After checkout, customers generally receive an order confirmation at the email address they provide. Once the order ships, tracking information is provided when available. Tracking updates may take time to appear after a shipping label is created. Customers can use the provided carrier link or contact support with their order number if they need help locating a shipment update.
Delivery Time Estimates
The 7–9-business-day total is an estimate, not a guaranteed arrival date. Weather conditions, public holidays, carrier volume, operational interruptions, address errors, and other factors can affect delivery. We will communicate significant known delays when appropriate. If we cannot ship within a promised time, we will provide the choices and remedies required by applicable law, including cancellation and a prompt refund where required.
Shipping Address Accuracy
Customers are responsible for reviewing the shipping name, street address, apartment or unit number, city, state, and ZIP code before submitting an order. Please notify contact@Elvarique.shop immediately if you notice an error. We will try to update an address before dispatch, but changes may not be possible once an order enters carrier processing. Any reshipment issue will be reviewed according to the circumstances and applicable law.
Multiple Packages and Partial Shipments
Depending on stock availability and packaging needs, an order may be delivered in more than one parcel. If that occurs, we will provide available shipment information for each parcel. A partial shipment does not mean the remaining items have been canceled unless we notify the customer of such a change.
Lost, Delayed, or Damaged Shipments
If a package is significantly delayed, marked delivered but cannot be found, arrives visibly damaged, or contains an incorrect item, contact customer support. Include your order number and a description of the situation; photographs are helpful for damage claims. We will review the carrier information, investigate as appropriate, and work toward a suitable remedy under the order terms and applicable law. Customers are not required to waive legal rights because of a carrier error.
Customer Support
For shipping questions, email contact@Elvarique.shop.
Elvarique, 12359 W Brentor St, Boise, ID 83709, United States
Website: https://Elvarique.shop